The European Gravitational Observatory (EGO) seeks a person whith some experience on Help Desk activities within the Information Technology Department.
EGO is a French-Italian consortium, founded by INFN and CNRS to foster European collaboration in gravitational-wave research. EGO is located in Cascina, near Pisa – Italy, and hosts and operates the gravitational-wave detector, Virgo, a 3 km-long laser interferometer. The Virgo project involves the participation of about 130 institutions with nearly 700 scientists, engineers and technicians from France, Italy, the Netherlands and other 13 European countries.
The selected candidate will provide IT hardware and software support to EGO, Virgo or external users at the site by working as the first helpdesk line mainly on windows platforms and personal productivity software. He/She will also provide technical assistance during the on-site and remote Audio/Video meetings and conferences. He/She will also participate to the EGO IT Datacenter and Network work providing support for the hardware installations. This position may require to participate in a regular on-call service outside the normal working-hours.
Essential required qualifications and experience
- High-school diploma in a scientific/technical field;
- 1 year of experience in the support of MS-Windows PCs and networks;
- Very good knowledge of Italian;
- Good knowledge of English;
- No criminal convictions.
Desired qualifications and experience
One or more of the following will be an asset:
- Ability to solve hardware and software problems on user windows machines;
- Basic knowledge of components and operation of a Windows Domain;
- Basic knowledge of components within a network architecture;
- Experience of management of meeting rooms with audio / video equipment and control devices;
- Basic knowledge of virtualization;
- In-depth knowledge of the physical components of a PC.
Place of work
EGO – European Gravitational Observatory – via E. Amaldi 5, 56021 Loc. S.Stefano a Macerata – Cascina (Pisa) ITALY. Given the lack of public transport to reach EGO, a driving license and a personal vehicle are strongly recommended.
Type of contract
One-year contract, with the perspective of a permanent contract upon expiry, as “Collaboratore Tecnico” (Technical Collaborator), according to the “Contratto Collettivo di Lavoro del Personale EGO” (EGO personnel collective bargaining agreement). The gross monthly salary, paid in thirteen instalments, is established by the aforementioned collective bargaining agreement according to the professional profile. Additional benefits include severance pay and yearly performance bonus.
Only candidates who meet the above essential requirements are admitted to the selection procedure.
The evaluation of the candidates admitted to the procedure is assigned to a Selection Board appointed by the Director of EGO. The Selection Board will determine the evaluation criteria in the first meeting.
The first phase of the selection will be based on a review of the Application Forms and other documents received in line with the above-mentioned essential and desired requirements.
Only candidates who have obtained the minimum score established by the Selection Board in the first meeting will be able to access to the second phase of the selection, which will consist of an interview.
During the interview the Selection Board will verify the knowledge of the English and Italian languages.
At the end of the interviews the Selection Board will draw up a ranking of the candidates who obtained the minimum score established during the first meeting.
The EGO Consortium has the free right not to proceed with the recruitment.
Controller: European Gravitational Observatory – email: firstname.lastname@example.org
Responsible for data – email: email@example.com
Under Article 13 of UE Regulation (EU) 2016/79 of the European Parliament and of the Council, required personal data will be exclusively collected and treated for purposes strictly connected to the selection procedure also with the use of computerized procedures, according to current law and regulations concerning the implementation of this kind of activity.
Providing such data to EGO is necessary for the evaluation of participation requirements and of the holding of titles: failure to provide these data may compromise such evaluation.
Data will be kept only for the period required by the selection, evaluation and audit procedures.
EGO guarantees each person the right of access to personal data, as well as the rectification, or erasure or restriction of them, as well as the right to object to their processing; such requests shall be addressed to firstname.lastname@example.org.
How to apply?
Candidates can send their CV and the EGO Application Form (to be found here) together with a cover letter and eventual reference letters, to email@example.com quoting the reference number of this vacancy notice.
Closing date for applications
January 12th, 2022
Start of contract
The earliest possible